IT Technical Support Outsource
We're an IT support and Tech Support services company, specializing in the support of small and medium sized businesses looking to outsource their IT needs across the Greater Bangkok Area and provinces. Contact us for Computer Tech support including System uptime, auditing your network infrastructure or upgrade your IT support Services. We offer centralized IT Support 24X7 to have your systems up and running with minimum downtime. Enhance System Solutions is the most convenient and cost effective source for IT Technical Support covering all major cities in Thailand.
• Do you have a need for technical support?
• Is your network down and need immediate assistance
• Do you have virus or security issues in your network
• Do you need Remote support for quick resolution to your IT issues
• Do you need assistance in setting up new operating system
• Are you having technical issues and DO NOT KNOW WHO TO CALL!
Get the peace of mind with Enhance System Solution for all your technical support?
We offer fast, reliable and professional Technical support to resolve all your issues.
Technical Support just a phone call away!
Managed IT Services Company
Enhance System Solution as a Managed Service provider
IT plays a vital role in today's Business. Doesn`t matter how big your organisation is or what vertical you are working in, to survive in this competitive world you have to implement latest technology in your business. Due to the ongoing business process, sometimes it becomes difficult to manage your IT infrastructure. This is where Enhance System Solution, a leading Managed IT Support Provider, can help you achive your goals of achieving maximum ROI with a minimal investment in the IT Support side. We provide the most robust and effective IT Managed services to fulfill your business requirements. Our services are catered to all size of business, small, medium and large ensuring that your computer and network system works in a most effective manner.
Our Managed Service Program allows our clients to focus on higher-level business functions, while delegating network maintenance and performance to IT professionals. By keeping an eye over business software, network architecture (routers, switches, firewalls) and connection fidelity, we take the measures necessary to sustain the most important areas of our client networks.
Reliable and efficient IT support, Network Support, Our services are best suited for small and medium business customers located in and out of Bangkok and surrounding areas. We specialise in the installation and maintenance of computer networks, servers, workstations as well as network support & configuration. The IT support consists of wide range of IT services that include Site Assessments and proposals, Network support, Hardware and Software installations and configurations, data backups, migrations, 24/7 IT support and technical assistance, managed services and much more. Enhance System Solution's engineers are highly experienced and have a minimum of 10 years' IT industry experience with a huge breadth of knowledge to assist you with your IT needs.
Enhance System Solution provides IT Support Contracts for your business to offer Full Support to give you the peace of mind. We offer multiple and flexible options for IT support which allows your small or mid-sized business to completely outsource your IT systems, thus enabling you to focus completely on your business initiatives. We offer competitive and flexible IT Support Service tailored to your exact requirements. Our complete IT Support includes; Regular Onsite scheduled visits, compulsory regular visits to customer sites for preventive maintenance Remote and Telephone IT Support, expedited service requirements, dedicated Account Manager, Help Desk and onsite Engineer
We offer maintenance services on site or on depot repair basis.
Services Available
TRAFFIC ANALYSIS : What specific traffic is clogging your network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? Our Managed Service program provides this level of granularity to ensure your network is functioning properly
WEBSITE SURFING ANALYSIS : Does your Management team know the websites your employees are surfing? How productive are they? We can report on these types of activities that will allow you to better manage your staff’s productivity
MONITORING DASHBOARD : Monitor availability, CPU load, memory, disk space utilization, network interface traffic, network latency, and packet loss. Perform advanced monitoring of running services, process availability, and performance counters for MS Exchange, SQL, and Active Directory
GO LIVE MONITORING : The challenge with most break-fix services today is they have no view of what is truly going on within your network. Our "Go-Live" feature provides real-time monitoring and data collection that dramatically reduces the troubleshooting process
How Managed Services model works:
Managed services let you outsource specific IT operations to a service provider. The managed service provider is responsible for monitoring, managing and most often problem resolution for selected IT systems and functions on your behalf. The providers offer services for desktops, laptops, servers, storage systems, networks and applications. The additional benefits customer gets are email/text alerts, data security, patch management, data backup and recovery. Offloading routine infrastructure management to experienced managed services professional lets you concentrate on running your business, with fewer interruptions.
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. If you fall behind in keeping up with things such as backups, patches and security, the odds are that you'll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your e-mail server, customer relationship management system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result.
Managed Service Providers act as an IT department for your concern. They support you for routine IT infrastructure monitoring around the clock, sending alerts where something goes wrong or even dispatching their own tech if it needs onsite support. The organizations can rely on the service provider for ongoing IT support while their own IT staff focus on higher-value projects. By proactively monitoring and maintaining client's systems, an MSP can help avoid many technology problems in the first place. Should an issue occur, an experienced MSP can troubleshoot and resolve it more efficiently.
Typically an initial assessment is made to determine the current IT infrastructure and management requirements to help customer decide what services and service levels they need. With Managed Services Client can decide what part of IT services they want to outsource. So instead of putting full control in the hands of an outside IT company or a MSP it's the client who decides what they want to handle them. In addition, the MSP monthly/ yearly subscription model gives more expense predictability than a consultant-type time and billing model. The pricing structure for Managed services is usually subscription based. Depending on the services pricing is usually based on the infrastructure of the customer, with different packages priced at different levels.
Benefits of Managed IT Services:
Manage with your services with us and see the benefits.
• Complete Peace of mind
• Smooth and Seamless IT Services
• No additional staff to hire for IT services
• 24X7 dedicated support as and when needed
• Support all Operating Systems such as MAC, Windows, Linux etc
• Automated and Scheduled data back-ups
• Most of IT issues resolved quickly via remote support
• Access to complete IT support such as Phone support, remote access support and onsite support for fastest resolution
• Ongoing Server examines and automatic repairs for faults
Managed IT Services and Network Support
• Computer Backup Planning and Implementation
• Application Installations
• Server network installations
• Computer Deployments and Migrations
• Data Backup Solutions
• IT audit
• Office relocation
• Document Management
• Security
• Reliable Backup Solutions
• Computer Services & Security
• Network Services
• Network Support
• Network Planning & Design
• Firewall Configuration and Installation (Firewall/VPN/Spam/Content filtering solutions)
• Operating System Upgrades
• VMWare and other Virtualizations
• Virtual Private Networks (VPN)
• Wireless configuration
• Wireless Networking
IT Network Support
We offers efficient solutions to help you optimize the existing and future network infrastructure and optimize it for optimal performance. We provide support for comprehensive network consulting, implementation and management services in Toronto and GTA. Our qualified network engineers have extensive expertise in implementing all sizes of networks.
Hardware Maintenance Contracts
• Guaranteed Response
• 24X7 support Contracts
• 5x9xNBD Support Contracts
• Dell Hardware Maintenance contract
• Out of Warranty Hardware Maintenance Contract
Printer Maintenance Contracts
• Support for Laser , MFP, Bubble jet & Dot matrix printers
• Support for printers from multiple vendors including HP, Xerox, Okidata, Zebra, Canon etc.
• Guaranteed Response
Onsite and Depot Repairs (Desktops, Notebooks, Printers, Monitor)
• Warranty Support
• Same day repairs/Next business day repair
Onsite Tech Support
• On a Time and material Basis
• Four hour guaranteed response
• Special rates for contract customers
IT Business Solutions
• Onsite Consultation and Analysis
• Professional Proposal and Solutions
• Seamless and Interruption free services
